Q&A: Frequently Asked Questions


Below we have listed some of the most common questions we get asked by our customers.

 
 
 

Q:  What info do you need to make a reservation? 

A:  We are more than happy to check on availability for your event.    We will need the following information:


        Number of chairs required

        Chair color preference

        Date of event

        Location of event


Q:  When do I pay for my chair rentals?

A:  A 50% deposit is required to reserve your chairs. The remaining balance is due 14 days before the event.

 

Q:  What forms of payment do you accept? 

A:  We accept Venmo, Zelle, PayPal and Chase Quickpay. We also accept personal checks and credit and debit cards from VISA, Mastercard, American Express and Discover.

Q:  Can I change the number of chairs after I place the order? 

A:  Absolutely.   When reserving the chairs we recommend you reserve your maximum so we can have those on hold for you.   If you decide you need more, just let us know up to 30 days prior to your event and we'll adjust the remaining balance accordingly.    

 

Q:  What time of day will my chairs be delivered? 

A:  We will coordinate with you or your event coordinator on a delivery time.    In most cases, we will make deliveries 3-4 hours prior to your event to ensure ample time for setup. 

  

Q:  What about broken, damaged or missing chairs? 

A:  The customer is responsible for the equipment from the time of delivery until the time of pick up.    We do charge for missing, broken, and damaged chairs.    Be sure equipment is secured when not in use and protected from the weather. 

 

Q:  Is there a difference between Chiavari and Chivari? 

A:  Many times the Chiavari chair is mispelled.   Some common ways to mispell it are: chivari, chiaviri, shivari, shiavari, chavari, chaviri. 

 

Q:  Where is your company located?

A:  Chiavari Chair Rentals is conveniently located in Brooklyn, NY, Baltimore, MD, Orlando, FL and Chicago, IL. We currently serve the Metro New York City Area, New Jersey, Connecticut, Florida, Maryland, Virginia, Washington DC, Illinois, Pennsylvania, Massachusetts, Delaware and Rhode Island.

 

If you still have questions or want to place an order,  click here to call or email us!